Human Capital MBA

Emotional Intelligence and Managerial Decision-Making: The Ability Model, the Popular Version, and What the Evidence Actually Supports

Salovey and Mayer's original ability model of emotional intelligence and Daniel Goleman's later popularized version are not the same construct. This lesson separates the two, reports the genuinely modest meta-analytic evidence linking EI to managerial performance, and explains how affect shapes decisions made under pressure and uncertainty.

2 Nov 2026 · 18 min read